Potentially Suspicious File Creation by OpenEDR's ITSMService

SIGMA detection rule by @kostastsale · NOASSERTION

Detects the creation of potentially suspicious files by OpenEDR's ITSMService process. The ITSMService is responsible for remote management operations and can create files on the system through the Process Explorer or file management features. While legitimate for IT operations, creation of executable or script files could indicate unauthorized file uploads, data staging, or malicious file deployment.

title: Potentially Suspicious File Creation by OpenEDR's ITSMService
id: 9e4b7d3a-6f2c-4e9a-8d1b-3c5e7a9f2b4d
status: experimental
description: |
    Detects the creation of potentially suspicious files by OpenEDR's ITSMService process.
    The ITSMService is responsible for remote management operations and can create files on the system through the Process Explorer or file management features.
    While legitimate for IT operations, creation of executable or script files could indicate unauthorized file uploads, data staging, or malicious file deployment.
author: '@kostastsale'
date: 2026-02-19
references:
    - https://kostas-ts.medium.com/detecting-abuse-of-openedrs-permissive-edr-trial-a-security-researcher-s-perspective-fc55bf53972c
tags:
    - attack.command-and-control
    - attack.t1105
    - attack.lateral-movement
    - attack.t1570
    - attack.t1219
logsource:
    product: windows
    category: file_event
detection:
    selection_process:
        Image|endswith: '\COMODO\Endpoint Manager\ITSMService.exe'
    selection_suspicious_extensions:
        TargetFilename|endswith:
            - '.7z'
            - '.bat'
            - '.cmd'
            - '.com'
            - '.dll'
            - '.exe'
            - '.hta'
            - '.js'
            - '.pif'
            - '.ps1'
            - '.rar'
            - '.scr'
            - '.vbe'
            - '.vbs'
            - '.zip'
    condition: all of selection_*
falsepositives:
    - Legitimate OpenEDR file management operations
    - Authorized remote file uploads by IT administrators
    - Software deployment through OpenEDR console
level: medium

[[ currentRule.title && currentRule.title.length > 60 ? currentRule.title.slice(0, 60) + '…' : currentRule.title ]]

e767f43b-6dec-492e-b83f-4981cbbff1e6

Propose edits, view related rules, and engage with the community through comments.

Executable code, not a declarative rule

This submission is arbitrary [[ currentRule.format ? currentRule.format.toUpperCase() : '' ]] code, not a declarative detection rule — review it as you would any script before running it, and note that it cannot be safely aggregated or auto-executed alongside YARA/Sigma/Suricata/CRS rules.

Rejected pattern present

[[ reason ]]

What does this mean?

Format & documentation suggestions

Not a security issue — this rule is valid and was accepted as-is. These are optional fields/conventions its own format recommends, mainly affecting its quality score and how well it documents itself for other reviewers.

[[ reason ]]

What do these messages mean?

[[ currentRule.title && currentRule.title.length > 60 ? currentRule.title.slice(0, 60) + '…' : currentRule.title ]]

[[ currentRule.title ]]

Community Discussion